Real-time assistance for website visitors or customers through live chat, ensuring prompt issue resolution and information provision.
Phone Support
Handling customer calls and inquiries, taking messages, forwarding important calls, and providing basic information or assistance over the phone.
Email Support
Efficiently sorting and prioritizing customer emails, responding to routine inquiries, and forwarding urgent matters to the client.
Social Media Support
Monitoring social media platforms for customer inquiries or comments, responding to messages and comments, and addressing customer feedback and concerns.
E-commerce Store Support
Verifying orders, providing updates, addressing complaints, and assisting with inquiries and recommendations.
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