BrilZen

BrilZen

BrilZen

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FAQ

Please reach out to us via any means of communication provided on our contact us section with your requirements or any questions you may have. You can also schedule a video call to discuss more details.

We aren’t only a service provider, we are your dedicated companions on your journey to success. We aim to alleviate the common challenges faced by businesses, such as communication barriers, high costs, and the need to hire multiple professionals for diverse tasks. We are your one stop solution for all your business needs. If you choose us, you get a full team of professionals working for you.

We offer a free consultation to assess your needs and determine if our services align with your goals.

We usually work from 8 AM to 5 PM EST with a normal delivery deadline of 24 hours(for small tasks). But we are flexible to work according to your time constraints.

Yes, we offer both short-term and long-term commitments to accommodate your needs.

Our services aren’t specified for a specific industry. We are a one stop solution for all the industries and offer tailored solutions to meet their specific needs.

Turnaround times vary depending on the service you choose and project complexity. We discuss timelines with clients during project initiation. But we usually provide a turnaround of about 24 hours for short term projects.

Rest assured, we have strict security protocols in place to safeguard your data and sensitive information. We take confidentiality seriously and are open to signing non-disclosure agreements (NDA) to protect your sensitive information.

Yes, we provide unlimited revisions to ensure your satisfaction with the final product.

We accept various payment methods, including credit cards, Payoneer, Transfer Wise, and bank transfers in your local currency.

We usually work as a team on any project as our team members have different expertise. But if you want, you can also request a dedicated team member from our team based on their expertise.

We provide regular updates and use project management software like Asana, Monday, Trello or Clickup, for efficient task management and progress tracking for long term projects.

Yes, we provide customized service packages to cater to your specific needs and budget.

We usually use various communication platforms such as Email, Slack, Whatsapp and more, based on your preferences.

Our team members are proficient only in English, ensuring clear and effective communication.

We can accommodate emergency requests and work diligently to meet urgent deadlines.

No, we are transparent about our pricing, and there are no hidden fees. Any additional charges are discussed and agreed upon in advance.

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